Inbound Call Agent
Inbound Call Agent in Tunisia:
Regardless of age and gender, we are looking for qualified German-speaking employees who can support our team in Tunisia on a full-time or part-time basis.
Your Employer:
A German-Tunisian company, Kaufmanns Consulting Sarl, based in the heart of Tunisia (Tunis), with extensive experience in customer service and business consulting both domestically and internationally. The modern-led Call Center Kaufmanns Consulting offers high-quality services in the field of customer retention. The company aims to expand its existing team and is looking for new employees through us who enjoy and are enthusiastic about the profession of ‘customer support’.
Through competent telephone consultation, you represent the industry leader. Reliability, quality, and a strong service-oriented mindset are the fundamental values of Kaufmanns Consulting.
Your Profile:
• Friendly and convincing communication style.
• Good knowledge in the field of telecommunications or multimedia.
What you need to bring:
• Fluent German language skills required.
• Completed basic education.
• Professional experience in customer contact necessary.
• Enthusiasm, reliability.
• We are open to career changers.
Our Offer:
A professional training in inbound:
• You will develop your personal and individual approach as well as convincing arguments to positively stand out from the multitude of callers.
• You will be able to actively steer telephone conversations to increase your closing rate and improve your time management.
• You will be able to recognize closing signals and facilitate the closing for yourself and the customer using closing techniques.
• You will know how to confidently and securely handle customer objections.
• You will enhance customer satisfaction as a call center agent.
Application Form
With passion and skill into the future: Your application for new horizons. Show us why you are the perfect part of our team.